Our Story
Bringing decades of combined expertise, Ashley Austin-Hill and Pat Nixon are now offering a comprehensive 24-hour Assisted Living Manager's Course. Conducted over 6 weeks, this interactive training provides invaluable management skills aligned with Texas regulatory requirements.
The course covers critical topics including state and federal regulations, nurse delegation programs, budgeting and marketing strategies, life safety compliance, and team leadership. With their deep understanding of assisted living operations, Ashley and Pat will guide managers through hands-on case studies, exercises and discussions.
Participants will gain in-depth knowledge around resident care and staff management best practices. They will build expertise in core areas like medication management, infection control, incident response and effective communication with families.
Upon completing the course, managers will have the skills and confidence to lead high-quality assisted living communities. They will be equipped to oversee smooth operations, regulatory adherence, financial stewardship and resident-centered care.
With decades of combined experience in long-term care leadership and compliance, Ashley and Pat offer an unparalleled assisted living management education. Their interactive 6-week course empowers current and future managers to succeed in this rewarding field.
Our Team
Ashley Austin-Hill
Compliance Trainer & Coach
Ashley Austin-Hill is a native Dallasite, a former HHS Surveyor, with a background in HCS and nonprofit work and over 18 years of experience in Human Services. Currently, she is the principal compliance consultant for Real Organized Advocacy and organizer for Rules of Arrangement. Ashley recognized small residential care providers face the lack of training, leadership, and guidance in developing and maintaining excellent care of our elderly and individuals with disabilities. She became passionate about advocating for these populations by training, coaching, and preparing residential care providers to provide consistent, compliant, and quality personal care.
Credentials:
SMQT, MHS, CALM, CCM
Pat T. Nixon
Nurse Trainer & Coach
Pat T. Nixon, RN – BSN, MBA is the owner of iNurse Delegate, delegating and training assisted living and Personal Assistance Agencies across Texas. As an RN, Pat holds a clinical background in the management of geriatric patients in both acute care, home health and hospice settings. She has strategically studied the regulations from both Texas Health and Human Services as well as the Texas Board of Nursing to debunk the mysteries behind safe and effective delegation. She aspires to be a catalyst for community support of the elderly—especially veterans and those diagnosed with Alzheimer’s disease.
Credentials: RN-BSN, MBA, CALM-CDP
Our Approach
With over 25 years combined experience, Ashley Austin-Hill and Pat Nixon are teaming up to empower assisted living communities across Texas.
Our interactive courses and experienced guidance will equip your staff with the skills to achieve operational excellence and provide dignified, person-centered care.
Want to bring your community to the next level? Get in touch today to learn more about our offerings! We're dedicated to helping your team gain confidence, meet compliance, and create a welcoming, caring environment for residents.
This is just the beginning for our business. Stay tuned for updates on our expanding training options, events, and success stories! We look forward to partnering with you.
Us in Numbers
Over $500,000.00
Administrative Penalties Avoided
10+
Certifications / Licenses
225
Facilities or providers served
25
Years of Experience
We’ve Been Covered
